December 18, 2004

xmWEB™, Web-based Work Requests

Maintenance Requests at Your Convenience

Improve user satisfaction and maintenance productivity with xmWEB™, software from MicroMain that allows you to send work requests via the Internet.

xmWEB also allows users to easily check on the status of their work request. At their convenience—at any time and from any location—users can view up-to-date work status from their desktop or a web-enabled handheld device.

Rather than calling the maintenance department, staff, tenants, or others use xmWEB to submit requests and check work status electronically. Because this is so convenient, you enhance user satisfaction. You also improve maintenance productivity because work requests include all needed information.

With xmWEB, work requests automatically generate work orders. Users can also have an email automatically sent to designated recipients, such as building managers or maintenance supervisors.

The xmWEB module is used with the MicroMain XM™ computerized maintenance management system. All work requests are automatically entered into the CMMS database, where they are used to create work orders and provide data for reports.

Without any client software to install, xmWEB offers low Total Cost of Ownership. You can save money and improve maintenance workflow…conveniently!

Call 888-888-1600 or …

Visit the xmWEB Web Page

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Posted by maintenance-tips at December 18, 2004 10:39 AM
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